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What winmy25 Does With Your Personal Information

This page sets out exactly what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, or contact our support team.

Account data handled securelyLocal payment privacy coveredYour rights, clearly statedContact path always open

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HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We apply SSL encryption across every page of winmy25 — your login, your payment step and your account settings are all transmitted over a secured connection. Cookies on our site serve two purposes: keeping your session active while you browse the lobby, and remembering your preferred language and payment method so you do not have to re-enter them each visit. You can manage cookie preferences from your browser settings at any time. We do not use cookies to serve advertising to third-party sites.

SSL Encryption

Every connection between your device and our servers is encrypted. This covers account login, Touch 'n Go eWallet deposits, Boost transfers and GrabPay transactions end-to-end.

Cookie Controls

Session and preference cookies keep your account experience consistent. Adjust or clear them any time through your browser settings — this will not affect your stored balance or account history.

Data Retention

We keep account and transaction records for the period required under applicable local law. Once that period ends, records are deleted or anonymised unless you have an active account with pending transactions.

Access Requests

You have the right to request a copy of your personal data. Submit the request via live chat or email, verify your identity with your registered mobile number, and we will prepare your data summary.

Data We Collect and Why We Hold It

winmy25 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, we collect the information you provide directly — your name, email address, phone number and preferred payment method. If you fund your account using Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference and amount to

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reconcile your wallet balance and process withdrawals accurately. We do not store your full e-wallet credentials or PIN on our servers. We also collect device and session data automatically — browser type, IP address, session timestamps — to keep your account secure and to detect unusual
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access patterns. This data is not sold to third parties. We may share it with payment processors and fraud-screening services solely to complete transactions you initiate. Retention periods follow local legal requirements, and where local law permits, you may request a copy of the data we
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hold on you at any time. Access to the platform and the scope of data processing depends on applicable local law and is available only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or delete the personal data we hold on your account, reach out through any of the channels below. Our team handles data requests separately from general account queries, so flag that your message is a privacy request when you write in. Players in Shah Alam and across Malaysia can use the same contact paths — response times may vary depending on the volume of requests we receive.

Team online

Live Chat

Start a live chat session from the account dashboard. Label your message as a privacy or data request and our team will route it to the right person.

Email Support

Send your data request to our support email address. Include your registered account name and the specific data action you need — access, correction or removal.

Account Help Centre

Log in, go to Account Settings, and select the Privacy section. You can download a summary of your stored data directly from there without contacting support.

Common Questions About Privacy at winmy25

Below are the questions we hear most often about how we handle personal data, payment records and account security. If your question is not listed, contact us through live chat or email and reference your account details.

We collect your name, email address, phone number and the payment method you register — such as Touch 'n Go eWallet, Boost or GrabPay. Device and session data are collected automatically to secure your login.

We do not sell your data. We share it only with payment processors and fraud-screening services that handle the transactions you initiate, and only the information those services need to complete the transaction.

Retention periods follow applicable local legal requirements. For active accounts, we keep transaction records including DuitNow and FPX references for the legally required duration, then delete or anonymise them.

Yes. Log in, head to Account Settings and select the Privacy section to download your data summary directly. Alternatively, contact our support team via live chat or email with your account details.

Submit a deletion request through live chat or email, quoting your registered account name and mobile number. We will verify your identity and process the request in line with our retention obligations under local law.

No. We store only the transaction reference and amount to reconcile your wallet balance. Your e-wallet PIN, account password and full credential details are never held on our servers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountwinmy25 Login InfoKing of Slots

What winmy25 Does With Your Personal Information

Data Handling, Cookies and Account Security

SSL Encryption

Cookie Controls

Data Retention

Access Requests

How to Reach Us About Your Data

Live Chat

Email Support

Account Help Centre

Common Questions About Privacy at winmy25

01 What personal information does winmy25 collect when I open an account?

02 Does winmy25 share my data with third parties?

03 How long does winmy25 keep my account and payment records?

04 Can I request a copy of the data winmy25 holds on me?

05 How do I ask winmy25 to delete my personal data?

06 Are my Touch 'n Go eWallet or Boost credentials stored by winmy25?

Privacy Policy

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